• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

1. Welcome and Context  

Introductions
Why local government change matters for rights of way services
Common challenges during boundary changes, mergers, and restructuring

2. What Changes – and What Must Not Change  

Statutory duties vs organisational structures
The importance of continuity in rights of way records
Risks of fragmented systems during reorganisation

3. Using CAMS Pro as a Stable Platform During Change  

Maintaining a single, authoritative dataset
Preserving historical records and decision trails
Managing inherited networks and responsibilities

4. Supporting Boundary Changes and Merged Authorities  

Handling changing administrative areas
Working with multiple datasets and standards
Filtering, reporting, and managing data post reorganisation

5. Data Migration and Practical Transition Considerations  

Common data challenges during mergers
How CAMS supports pragmatic migration approaches
Focusing on usability and service continuity

6. Supporting New Ways of Working  

Role based access for changing teams
Supporting shared services and cross boundary working
Maintaining public issue reporting during transition

7. Summary, Key Takeaways, and Next Steps  

Key points to consider when planning for change
How CAMS Pro fits into longer term service models
Questions and close

• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

1. Welcome and Session Overview  

Introduction to the session
Why bridges deserve specific attention within rights of way management
What attendees will gain from the webinar

2. The Role of Bridge Surveys in Rights of Way Services  

Legal, safety, and risk-management context
Differences between path surveys and bridge surveys
Common challenges managing bridge inspection data

3. Managing Bridge Assets in CAMS Pro  

Representing bridges as managed assets
Linking bridges to paths, structures, and locations
Recording ownership, responsibilities, and constraints

4. Carrying Out Bridge Surveys and Inspections  

Structuring bridge survey templates
Recording condition, defects, and observations
Using CAMS Pro Mobile for field inspections
Capturing photos and supporting evidence

5. From Inspection to Action: Risk, Prioritisation, and Follow Up  

Identifying issues arising from bridge surveys
Linking inspections to tasks and works
Supporting prioritisation and safety driven decision making
Maintaining a clear audit trail

6. Reporting, Review, and Long Term Asset Management 

Reviewing inspection history and condition trends
Supporting funding bids and maintenance planning
Demonstrating compliance and defensibility

7. Summary and Close (2 minutes)

Key takeaways
How bridge surveys fit into wider asset and risk management
Questions and next steps

• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

Webinar: Volunteers in CAMS Pro
Duration: 45 minutes + 15 mins for questions 
Date: 11 August 2026

KEY POINTS TO COVER: 
- Not looking to replace officers with volunteers or add to the officer workload without sufficient payback (i.e. it has to be worth the admin cost, so we try to keep this to a minimum)
- We recognise different organisations like to work with volunteers in different ways, which is why we can offer different types of volunteer account based on your preferred ways of working.
- The intention is to allow for officer oversight at all points of the process whilst still giving the volunteers good feedback and visualising their work to help justify their ongoing efforts and make them feel they are making a difference.
- CAMS supports the management of volunteer accounts and any public facing system can be upgraded to support volunteers 
    - The system does not rely on being public facing and can also support exclusive access for select volunteers.

1. Welcome and Session Overview  

Introduction to the session
The role of volunteers in modern rights of way services
What this webinar will and won’t cover

2. The Reality of Working with Volunteers  

Why volunteers are increasingly important
Common challenges: oversight, consistency, confidence
Balancing trust, control, and efficiency

3. Designing Volunteer Friendly but Controlled Workflows  

Different types of volunteer involvement
Tasks vs ad hoc activity
Keeping officer oversight without extra admin

4. How Volunteers Use CAMS Pro  

Access levels and permissions
Completing assigned tasks
Recording findings, updates, and evidence
Use on desktop and mobile devices

5. Officer Review, Quality Control, and Accountability  

Reviewing volunteer updates
Approving, responding, or following up
Maintaining a clear audit trail
Avoiding data quality and governance risks

6. Building Confidence and Scaling Volunteer Use Over Time 

Starting small and expanding safely
Supporting trusted volunteers
Practical lessons from real world usage

7. Summary and Close 

Key takeaways
Where volunteers fit into wider service delivery
Questions and next steps

• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

1. Welcome and Session Overview (5 minutes)

Introduction to the session
The importance of robust legal case management in rights of way services
What this webinar will focus on (and what it won’t)

2. The Legal Landscape for Rights of Way Teams (5 minutes)

Types of legal cases commonly managed by RoW services
Statutory processes, timescales, and evidential requirements
Common risks and pressures in legal case management

3. Structuring Legal Cases in CAMS Pro (10 minutes)

Representing legal cases consistently
Linking cases to paths, land, assets, and consultees
Managing key dates, milestones, and status changes

4. Managing Evidence, Site Visits, and Activity History (10 minutes)

Recording site visits and inspections
Capturing correspondence, documents, and decisions
Maintaining a complete and defensible audit trail

5. Supporting Workflow, Compliance, and Officer Oversight (10 minutes)

Tracking progress through legal stages
Reminders, visibility, and avoiding missed deadlines
Supporting continuity when staff change or cases run long

6. Reporting, Review, and Long Term Legal Records (3 minutes)

Reviewing caseloads and progress
Using reports for management oversight and scrutiny
Preserving historic legal records for future reference

7. Summary and Close (2 minutes)

Key takeaways
How CAMS Pro supports confident legal case management
Transition to questions

• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

1. Welcome and Session Overview

Introduction to the session
Why public issue reporting matters to rights of way services
How this session fits into the wider CAMS webinar series

2. The Public as a Key Source of Intelligence

The role of the public in identifying network problems
Typical types of issues reported
Opportunities and risks of relying on public reports

3. Common Challenges with Public Issue Reports

Incomplete or unclear information
Duplicate reports and repeat reporting
Managing expectations and response times
Keeping control of workflow and officer time

4. Capturing Public Issue Reports in CAMS Pro

How reports are received and recorded
Location, description, and supporting information
Linking reports to paths, assets, and existing records
Avoiding fragmentation across email, phone calls, and spreadsheets

5. Triage, Assessment, and Prioritisation

Reviewing incoming reports efficiently
Distinguishing safety-critical issues from general maintenance
Handling duplicates and related reports
Recording decisions and next steps clearly

6. Turning Public Reports into Actions

Creating issues, tasks, or inspections from reports
Assigning work to officers, rangers, or volunteers
Tracking progress from report to resolution
Ensuring nothing is lost or forgotten

7. Communication, Transparency, and Managing Expectations

Keeping a clear internal record of responses
Supporting consistent communication with the public
Reducing repeat contact and follow-up queries
Demonstrating that reports are taken seriously

8. Reviewing Trends and Learning from Public Data

Using reports to identify hotspots and recurring problems
Supporting maintenance planning and prioritisation
Using evidence from public reports for funding or resourcing discussions

9. Summary and Transition to Questions

Key takeaways
The role of public issue reporting in a resilient RoW service
Move to questions and discussion

• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

Webinar: Land pack map service and additional map layers in CAMS Pro
Duration: 45 minutes + 15 mins for questions 
Date: 17 November 2026

AGENDA TBC