JOINING INSTRUCTIONS: 

• Please register if you would like to attend this webinar
• Your email address will be added to the webinar session and you will receive an invite to join the webinar via email
• We will issue reminders in advance of the webinar
• If you have any queries please contact the named contact for this webinar

PROPOSED AGENDA: 

1. Welcome and Session Overview

Introduction to the session
Why tasks are central to day to day rights of way delivery
How this webinar connects surveys, issues, volunteers, and mobile working

2. The Role of Tasks in Rights of Way Services

Tasks as the link between identifying work and getting it done
Common task types in RoW teams
Risks of informal or fragmented task management

3. Creating and Managing Tasks in CAMS Pro

How tasks are created from issues, surveys, and legal activity
Defining scope, responsibility, and expectations
One off tasks versus ongoing or repeat work

4. Officer Task Workflows

Assigning tasks to officers and rangers
Managing priorities and workloads
Recording progress and outcomes
Supporting visibility without micromanagement

5. Volunteer Task Workflows

Using tasks to structure volunteer involvement
Assigning work safely and clearly
Capturing volunteer updates and evidence
Maintaining officer oversight and accountability

6. Reviewing, Closing, and Following Up Tasks

Reviewing task updates and responses
Deciding next steps and further action
Closing tasks with an auditable outcome

7. Using Tasks to Support Planning and Reporting

Understanding workload and outstanding actions
Identifying pressure points and bottlenecks
Using task data to inform resourcing decisions

8. Summary and Transition to Questions

Key takeaways
How task workflows support a resilient RoW service
Move to questions and discussion